Privacy Policy

OFIX Furniture (we, our, us) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1 Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you place an order, register, or contact us, we may collect:

  • Full name
  • Company name (if applicable)
  • Phone number
  • Email address
  • Billing and delivery address
  • Payment-related details (processed securely via third-party gateways)

1.2 Non-Personal Information

Automatically collected data may include:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookies and usage data

2 How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Confirm payments and issue invoices
  • Provide customer support and after-sales service
  • Communicate order updates and delivery status
  • Improve website performance and user experience
  • Send promotional offers (only if you opt in)
  • Comply with legal and regulatory requirements

3 Cookies and Tracking Technologies

OFIX Furniture uses cookies to:

  • Enhance browsing experience
  • Remember user preferences
  • Analyze website traffic and performance

You may disable cookies through your browser settings; however, some website features may not function properly.

4 Data Sharing and Disclosure

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment gateway providers
  • Logistics and delivery partners
  • IT and website service providers
  • Legal or regulatory authorities, when required by law

All third parties are obligated to keep your data confidential.

5 Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or loss. However, no online system can guarantee 100% security.

6 Data Retention

We retain your personal information only for as long as:

  • Necessary to fulfill business and legal purposes
  • Required for tax, accounting, or regulatory compliance

7 Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

8 Third-Party Links

Our website may contain links to third-party websites. OFIX Furniture is not responsible for the privacy practices or content of those websites.

9 Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10 Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.